Question 1

Can you fix my garage door today?

Accepted Answer

Yes — we offer same-day repair across all of Metro Atlanta and run a 24/7 emergency line for doors stuck open or off-track.

Question 2

Why won't my garage door open?

Accepted Answer

The most common causes are a broken torsion spring (loud bang), a snapped cable, a tripped or unplugged opener, or photo-eye sensors that are misaligned or blocked.

Question 3

How long do garage door springs last?

Accepted Answer

Builder-grade springs last 5–7 years (about 10,000 cycles). High-cycle springs we install typically last 15+ years (20,000+ cycles).

Question 4

Should I replace both garage door springs at once?

Accepted Answer

Yes — when one breaks, the other has the same number of cycles on it and is likely to fail within months. Replacing in pairs is cheaper than two separate service calls.

Question 5

What's the best garage door opener brand?

Accepted Answer

LiftMaster, Chamberlain, and Genie are the most reliable for residential use. We recommend a belt-drive Wi-Fi model with battery backup for most homes.

Question 6

Do you install new garage doors?

Accepted Answer

Yes — premium steel, aluminum, wood-look, and full-view glass doors. We help you pick the style, order, install, and tune your opener in a single day.

Question 7

Do you offer financing?

Accepted Answer

Yes — we offer financing through approved lenders for installations and large repairs. Ask your tech for current options.

Question 8

Are you licensed and insured?

Accepted Answer

Yes. Xecutive Garage Door Install and Repair is fully licensed and insured to operate across Metro Atlanta.

Question 9

What areas of Atlanta do you serve?

Accepted Answer

All of Metro Atlanta — including Alpharetta, Roswell, Marietta, Decatur, Stockbridge, McDonough, Fayetteville, Conyers, Sandy Springs, Smyrna, Morrow, Jonesboro, College Park, Riverdale, and Lithonia.

Garage Door Questions, Answered

Common questions